WÜSTHOF knives carry a lifetime warranty against manufacturer defects. See below for warranty return instructions.
- Please wrap your knives securely in newspaper or bubble wrap and send them in a sturdy cardboard box for the safety of the package handlers. (Note: Do not apply tape to the blades of your knives.)
- Fill out the Customer Return Form and include it with your shipment, this information is required to process your return. Please do not send personal items with your knives that you wish to have returned – this includes blade guards, towels, and any other items used for protection. WÜSTHOF is not responsible for any loss or damage in transit to our facility, so shipping insurance is recommended, at your discretion.
Warranty Return Address
WÜSTHOF USA, Inc.
355 Wilson Ave.
Norwalk, CT 06854
For additional information please view our official Warranty Policy.
**Please be aware that due to staff limitations during the COVID-19 pandemic, our current turnaround time for processing warranty replacements is three to four weeks, not including transit time. We appreciate your patience.